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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Stay on top of your health with Ottai CGM, a clinically certified, lightweight glucose monitoring solution. At only 1.6g, this assembly-free, all-in-one device seamlessly integrates into your daily life without the need for additional accessories. Ottai CGM features automatic calibration, providing you with accurate, real-time glucose readings for up to 14 days. Experience ultimate convenience and reliability—take control of your wellness journey with Ottai, your trusted partner in health.
Ottai Continuous Glucose Monitoring System is a clinically certified 14-day glucose monitor. Ottai adopts an assembly-free, all-in-one design, the device can be used without accessories. For optimal experience, Ottai CGM should be used with the Ottai app. Please download the app before starting your monitoring session. If you have any question, please feel free to contact us.
1. Easy to use
2. Waterproof design
3. 24hr real-time monitoring
4. Consistent monitoring for 14 days
5. No calibration or fingerprick needed
6. Small size, with a diameter of only 24mm and weight of 1.6g
SPECIFICATIONS
Ottai Blood Glucose Monitor
Glucose concentration detection range: 2~25 mmol/L or 35~450mg/dL
Glucose readings interval: Every 5 mins
Monitor power supply: One lithium battery(3V)
Monitor service life:14 days
Monitor memory: Storage of data for up to 14 days
Operating Temperature: 2~45°C, no freezing
Operating Relative Humidity:10%~85% RH, no condensation
Storage And Shipping Temperature Range: 2~30°C, no freezing
Notice: Even if the Ottai CGM device is stored at the minimum storage temperature or maximum storage temperature, there is no need to warm up the device to be ready for intended use when the ambient temperature is 20°C. However, for your comfort and the best performance of the device, we recommend you rest the device for about 10 minutes and let the device temperature restore to room temperature before use if stored in minimum storage temperature.
Storage And Shipping Relative Humidity: 10%~85% RH, no condensation
Atmospheric Pressure: 70~106 KPa
Please contact us in time if there is a problem with the product.
Our sensors and app are linked to achieve real-time updates every 5 minutes. By visualizing interactive scenarios on the mobile terminal, Ottai helps patients identify glucose change patterns and risks clearly and promptly.It is convenient for users to monitor data at any time on mobile phones and wearable devices, and easily share it with caregivers and doctors.
We ship to most countries worldwide, with fast and reliable delivery services.All orders are processed within 1-2 business days after payment is confirmed. Please note that processing times may vary slightly during peak seasons or promotional periods.
Malaysia: Delivery within 3-5 business days.Other Countries: Delivery within 7-9 business days, depending on your location.Once your order is shipped, we will provide you with a tracking number so you can monitor the status of your shipment.
Please note that shipping times are estimates and may vary due to customs clearance, local postal services, or other unforeseen delays. If you have any questions about your order, feel free to contact our customer support team.
At Ottai Technology, customer satisfaction is our top priority. If you experience any issues with your product, we are committed to resolving them as quickly as possible.
Quality Issues:If the device you received is defective, please contact us immediately, and we will arrange for a replacement to be sent to you. Should the issue remain unresolved or if you prefer not to receive a replacement, we will offer a full refund. Refunds through Shopify typically take up to 10 business days.
30-Day Return Policy:If you change your mind about the product, you may return it within 30 days of purchase for an exchange or a full refund. For returns related to quality issues, we will cover the cost of return shipping as well as any other fees that may arise. However, if the return is not due to a quality issue, the customer will be responsible for return shipping costs.
How to Return an Item:To initiate a return or exchange, please contact our customer support team with your order details. We will guide you through the process and ensure that the return is handled promptly. We are dedicated to providing you with high-quality products and excellent customer service. If you have any further questions or concerns, feel free to reach out to us.
Series | Ottai M8 |
---|---|
Duration | 14 days |
Warranty period | 12 Months |
Detection range | 2-25mmol/L |
Sensor size | 24mm*3.5mm |
Sensor Weight | 1.6g |
Calibration function | Auto-calibration |
Storage temperature | 2-30°C |
Bluetooth connection | Max. 10 meters |
For Our New users
Hold the applicator firmly and twist it open to prepare it for use. This step ensures the device is ready for application.
Remove the safety cap from the applicator. This protects the device before use and ensures a hygienic application.
Press the applicator firmly against your upper arm to apply the device. The process is quick, simple, and designed to be painless.
A 1.6g weight, coin-size sensor that gives you the utmost freedom
SSL-encrypted transactions for protected shopping
Free shipping for your every order
Hassle-free 30-day returns policy for all products
24/7 expert support via email, or chat
"Manage your health with real-time alerts and easy glucose data sharing for better care."
Stay informed with real-time High and Low Alerts, ensuring you take action at the right time. Perfect for managing daily activities, ensuring safety during exercise, sleep, or busy schedules.
Effortlessly share your glucose data with family, caregivers, or healthcare professionals. Smart technology that not only tracks your health but actively involves those who care about you.
Make health equal for everyone.
"Super easy to set up and use—just one press and it's done, with no discomfort at all. It's much more convenient than fingertip blood sugar testing and just as accurate. The customer service is excellent, always sharing helpful tips for managing blood sugar. I’m very satisfied and will definitely continue using it!"
Jessie
Ottai products are incredibly user-friendly—no need to worry about scanning! Compact in size, they provide data every five minutes, helping you track blood sugar trends and plan your management accordingly. The design is simple yet highly practical!"
Esther
"The device is small and barely noticeable, so it’s easy to wear even when you’re working out or taking a shower. The real-time data is super handy and fits right into daily health routines."
Ken ng
I hardly left review, however i need to give this device a good review I have search online, the brand is relatively new. Upon download the apps, i feel that the apps is much better then other brand. I decide to give it a try. This Ottai CGM is very good. Apps is also good. Quite accurate. At the initial installation, it was on higher side, however after a while it will match to the Glucose meter. Reason of purchase is to test what food can spike my blood glucose. Installation is painless. Infact, i feel nothing compare to the finger prick. Excellent product and i will buy again :) This give a honest review for user that want to try this.
The CGM receive well, the product very good quality. The result very accurate. The app also very user friendly. Comfortable to wear and the alert feature for high and low glucose levels is highly valued, helping users to take timely action. Very amazing device. I should use this devices long time ago but we know, the cost of the device and i hope seller will be good promotion for next purchase. Tq
Don't even feel any discomfort while applying it. In my case, the readings are a little lower compared to finger pricking. However, it does not stop me from giving 5 stars as I'm using it to monitor which type of food would spike my blood sugar and it does an excellent job. User friendly app. Can record sugar level 2 hours after meal too. Can download the glucose report for the whole 2 week period. Worth to mention, the after sale service provided is excellent too. Good job and keep it up!
Product as describe. Functioning well so far. The lowest price for CGM in the market so far. Reading quite accurate compared to my blood glucose meter. I am type 1 diabetic and hopefully with this I can control my glucose level daily without any fingerprick. Thank you seller. If you have more cuppons please dm me so that I can restock.
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