Register & Get a discount code at Email
Buy a RM10 Gift card with RM0.01!
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
🎉 Welcome to the Ottai Family! 🎉
We’re thrilled to have you with us! As a special thank you for joining, we’re offering an exclusive gift card just for you! 🎁
For only RM0.01, you can grab your Ottai Gift Card and top it up with additional value to enjoy our top-quality CGM devices at an even better price! 💸
💡 How it works:
It’s our way of showing appreciation for choosing us to support your health journey. 💖
Start shopping today and enjoy the benefits! 🛍️
🎁 Ottai Gift Card – Exclusive for New Members! 🎁Unlock special savings with the Ottai Gift Card, available exclusively for new members!
Once your purchase is completed, the gift card will be sent instantly to your registered email.
Please check your inbox (and spam folder) for the gift card code and save it for future use.
This gift card can be used on our website only and is linked to your registered email.
If you no longer need the gift card, you can request a refund at any time.
Simply contact our customer support, and we will process the refund to your original payment method.
Once refunded, the purchased gift card will be voided and can no longer be used.
How to Return an Item:To initiate a return or exchange, please contact our customer support team with your order details. We will guide you through the process and ensure that the return is handled promptly. We are dedicated to providing you with high-quality products and excellent customer service. If you have any further questions or concerns, feel free to reach out to us.
You can check your email to find the gift card number at that time, or you can log in on the website, check the order, and resend the email.
You can forward the gift card email you received to your friends. Please note that if your friend forgets the card number later, you can still forward it or log in to our website to check the order and send the gift card number to the email address you purchased it from.
This RM10 gift card is a gift for new members of our website. In the future, we will launch more types of gift cards to meet the needs of our customers for gift giving.
No problem, if you change your strategy or mind you can return the remaining brand new unused items to us and we will refund you the money to your original payment path.
At OTTAI, we believe technology brings fair access to health. We’re dedicated to excellent service and caring for every customer.
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