FAQs

Terms of Use Welcome to my.ottai.com. By accessing and using our website, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, please do not use our website or services. 1. Use of Website You agree to use our website in accordance with all applicable local, state, and national laws and regulations. You must not use our website to engage in any fraudulent or unlawful activity, and you are solely responsible for any content you submit. 2. Product Information We strive to provide accurate and up-to-date information about the products offered on our website. However, we do not guarantee the accuracy, completeness, or reliability of the product descriptions, images, or prices. Product availability may vary, and we reserve the right to limit quantities or discontinue products at any time. 3. Account Registration and Security To access certain services, you may be required to create an account. You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use of your account. 4. Ordering and Payment All orders placed through our website are subject to acceptance and availability. Once an order is placed, you will receive a confirmation email. We accept various payment methods, including credit/debit cards and other secure payment options. You agree to provide accurate payment information for your orders. 5. Shipping and Delivery We aim to process and ship all orders as quickly as possible. Shipping fees and delivery times will vary based on your location and selected shipping method. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers. 6. Returns and Refunds If you are not satisfied with your purchase, you may request a return or exchange within 30 days of receiving the product, provided it is in unused and original condition. Refunds will be issued to the original payment method, excluding shipping costs. 7. Privacy and Data Protection Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal data. By using our website, you consent to the collection and processing of your data as outlined in our Privacy Policy. 8. Intellectual Property All content on this website, including text, graphics, logos, and product images, is the property of Ottai and is protected by intellectual property laws. You may not copy, modify, or distribute any content from our website without our express written consent. 9. Limitation of Liability To the fullest extent permitted by law,Ottai is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the product(s) in question. 10. Modifications to Terms We reserve the right to change, update, or modify these Terms of Use at any time. Any changes will be posted on this page, and the revised terms will become effective immediately upon posting. If you have any questions or concerns about these Terms of Use, please contact us at [support@ottai.com].